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Foodpanda commits P20M to rider safety and support infrastructure

A program that upholds safe and fair adjustments for the rainy season

Those who deliver our food need to be treated well. PHOTO FROM FOODPANDA

If you ride a motorcycle regularly in Metro Manila, you already know what happens when the rain starts falling.

Traffic gets worse, roads become slippery, visibility drops, and potholes can’t be seen under water. Despite the hazards, everyone still seems to be in a hurry.

Now, imagine doing all of that for eight, 10, or even more hours a day because your income depends on it. That is the reality for delivery riders.

Foodpanda Philippines invested approximately P20 million from June to August for rider safety and support. The program includes weather monitoring, operational adjustments, additional incentives, and rider preparedness programs.

Does it genuinely make a lot of sense, or is it just another corporate program?

Delivery riders are more vulnerable to accidents in the rainy season. PHOTO FROM FOODPANDA

What does this actually mean for delivery riders? When rain remains manageable, riders who choose to continue working receive an additional P10 to P15 per delivery. The added incentive recognizes the extra time and effort required to navigate slower traffic, take alternative routes, and deal with challenging road conditions.

Riders are also given advance notifications about expected rain, allowing them to plan their schedules accordingly without penalties.

Your food can wait, but safety is the utmost priority. PHOTO FROM FOODPANDA

Delivery riders are among the most visible motorcycle users on our roads. They spend countless hours on the road—rain or shine—to keep things moving when we can’t.

This program adds another layer of protection for riders who brave into the rainy season. The logic is simple: When it rains, deliveries get delayed. Safety is a shared responsibility.

With bad weather expected to slow down deliveries, Foodpanda is also asking customers to be more patient, and to keep their contact details updated so riders can reach them when needed.

Customers can also show their appreciation by leaving a tip through the app, with the full amount going directly to the rider.

By combining rider safety measures, additional incentives, and weather-related operational adjustments, Foodpanda aims to provide a safer and more supportive working environment for its delivery riders throughout the rainy season.



Maki Aganon

Maki is completely obsessed with motorcycles. If he’s not out there riding all over the Philippines, he’s just probably at home composing another rant, or simply looking at new bikes on the Internet. He writes the ‘First to Arrive’ column.



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