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Nissan PH launches the ‘Nissan Assist’ app

Digitalization is the future of the car company

Nissan Philippines president Juan Manuel Hoyos believes that adapting to the needs of always-online customers is essential today. PHOTO FROM NISSAN

Nissan Philippines has just launched its ‘Nissan Assist’ app, which provides a complete customer service experience from pre-purchase to vehicle maintenance while connecting NPI, dealers, and customers in one environment.

Non-owners of Nissan vehicles can also benefit from this app as it allows them to research vehicle information, book a test drive, request a quote, or track vehicle sales orders.

Setting up the app doesn't look too difficult. PHOTO FROM NISSAN

Customers can now book appointments wirelessly, reducing the waiting time for service while also providing access to maintenance history. Other features include Roadside Assistance in case of emergencies, and updates on the latest news from Nissan.

Nissan Assist also has loyalty programs and exclusive deals where users can accumulate points used to redeem Nissan merchandise, services and offers.

The app provides Nissan's services at the fingertips of customers. PHOTO FROM NISSAN

“With Filipinos being no stranger to digital services, we know how important it is to adapt to their fast-paced and always-online lifestyles,” said Nissan Philippines president Juan Manuel Hoyos. “Nissan Assist furthers our commitment of improving the customer experience by bringing our services closer to them with just one click of their fingers. From pre-purchase research to after-sales service, we’re now even more accessible to our customers. We see digitization and electrification as two important elements that must go hand in hand, putting the customers at the heart of our business while also working toward electrified mobility.”

The Nissan Assist app is now available on the Google Play Store for Android users, and the App Store for iOS users.

Leandro Mangubat

Leandro is our staff writer. Although having a background in mechanical engineering, he enjoys photography and writing more.